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Read our full list of FAQs below. Still can’t find what you’re looking for? Email us at info@zaffo.com
Yes. To run a raffle or lottery legally in the UK you will need a Small Society Lottery License, a Large Society Ancillary Remote License or a Remote Society Lottery License.
It’s a simple application to your Local Authority in which you are based. £40 for the first year, £17 thereafter. Generally, around 2 weeks to get approved.
Yes, you can combine the ticket sales from offline and online sales. Just let us know before you go live and we’ll send you more details!
There is no minimum term.
You are the licensee and you will need to think carefully about cancelling your campaign. Players will need to be refunded and each notified via email.
For Small Society Licencees, the maximum is £20,000 in proceeds per raffle. Large Society Licensees will vary.
A ticket that’s compliant under the 2005 Gambling Act via email.
During registration, you will need to supply your society’s Paypal Account details. The funds flow directly to you.
You can select the winner once the draw closes. This process depends on how you what this to work. Is the raffle online only or combines offline and online sales?
You notify the winners.
In your back office, you will have visibility of live payment, your players and their consents.
Payments are taken via Paypal Wallet and Debit Card.
Yes all players must be over 16 years of age.
No, as of April 2019, credit cards have been banned by the UK Gambling Commission for this type of transaction.
It is for Zaffo Pro Service clients
There are bespoke tracking options such as Google tag manager and affiliate tracking for Zaffo Pro Service clients
Zaffo Pro Service clients can use their own domain for marketing. Zaffo.com Fremium Services have a Zaffo campaign domain eg “campaign”.zaffo.com.
Zaffo Pro Services
Zaffo.com Free Services
Zaffo is a UK Gambling Commission Licensed External Lottery Manager and Remote Gambling Software Supplier for Lotteries. ISO/IEC 27001 Audited. Zaffo is skilled and experienced in the design, development, and maintenance of remote gambling software for raffles, lotteries and all unlicensed draw games including sweepstakes and prize competitions.
It is a condition of The Capen Limited operating licence that an annual security audit is carried out to assess compliance against the relevant security requirements of BS ISO/IEC 27001:2013 as outlined in section 5 of the ‘Remote gambling and software technical standards’.
Licence holders must provide the Gambling Commission with copies of the audit summary and full report produced by the independent and suitably qualified auditor on completion of their audit.
